Dont use this app if youre actually hungry
I placed an order using Ubereats and when I still hadnt received it within 50 minutes, the amount of time it was supposed to be delivered in, I checked the app for any updates. At that point it notified me that the order had been canceled and gave no reason why. I called customer support and spent another hour on the phone with them trying to figure out what was wrong. The agent first put me on hold for 15 minutes and the. lied to me and said that the restaurant was too busy to fulfill orders. So I called to confirm that and learned that it wasnt the case. When I pressed him further he acknowledged that they had a system problem and were working on it and for the trouble he offered me a coupon for $4.99 off of a meal that was going to be $100, whenever they get their system up and running again. He had no explanation for why the app continued to allow orders to be placed even though they knew it wasnt working.
HamCritic about
Uber Eats: Food Delivery