Where is the tipping option?
Looking at the reviews here and the reason for poor service is clear: Uber is discouraging tipping! Drivers are motivated by tips, and motivation and morale become zero when the driver is making about $7 per hour. This is also the reason there are so few drivers: with most delivery services tips are half of the driver income. With this service, the drivers make about half. Yeah, $7 per hour, and Uber advising everyone that tipping the driver is not necessary. Shame on you Uber and UberEats!
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Uber Eats: Food Delivery, v1.55.1